This Privacy Policy explains how MarketBrug collects, uses, stores, shares, and protects information through marketbrug.com, shop.marketbrug.com, Smart Gardens communications, and our internal Google Ads account management tool.
Information we collect
We may receive information you choose to provide, including your name, email address, optional phone number, ZIP code, customer category, growing-space type and size, sunlight, water access, crops of interest, product and fulfillment preferences, requested plants and quantities, substitution preference, prototype-feedback preference, delivery notes, consent choices, and the content of your inquiry. Smart Gardens and plant-request forms send this information to a MarketBrug server and then to a configured form-processing provider. The general contact form currently prepares an email in your email application.
Our website may also receive standard technical information such as IP address, browser type, device information, referring page, and activity data through hosting logs or third-party services.
When you place a shop pre-order, we collect the plants and quantities in the order, your contact information, delivery street address, delivery notes, calculated driving distance, delivery fee, order status, invoice identifiers, fulfillment records, and whether you optionally consented to seasonal plant updates. Cart contents are stored in your browser until checkout. Payment-card details are entered on Square's hosted payment page and are not collected by marketbrug.com or shop.marketbrug.com.
How we use information
We use information to respond to inquiries, review current plant availability, prepare delivery and payment information, evaluate pilot fit and service-area demand, improve education and future offerings, send updates when consent is provided, maintain security, comply with legal obligations, and operate our business. A plant request or early-access submission does not place an order, reserve inventory or create a payment obligation. We do not sell personal information.
The optional shop plant-match guide uses the sunlight, growing-space, goal and experience choices you submit together with the current product catalog to generate a short recommendation list. It does not require your name, email or delivery address. These choices may be sent to OpenAI to produce a structured recommendation and are not used by MarketBrug to make automated decisions with legal or similarly significant effects.
Google Ads API and Google user data
MarketBrug is developing an internal, non-public tool to view and manage MarketBrug's own authorized Google Ads account. It is not a client-facing advertising platform and is not offered as a MarketBrug service. See the Google Ads Tool Disclosure for its current functionality.
The tool requests the Google Ads OAuth scope (https://www.googleapis.com/auth/adwords). After an authorized MarketBrug user grants access, the tool may access Google Ads customer and account identifiers; campaign, ad group, ad, keyword, audience, budget, bidding, conversion, recommendation, and performance-reporting data; and account configuration needed to operate and troubleshoot the tool. The tool may use this access to read reporting data and, when enabled and intentionally initiated by an authorized user, create or update Google Ads campaign settings and related resources.
Google user data is used only to provide and improve the tool's disclosed Google Ads account-management functions, maintain security, troubleshoot errors, and comply with law. We do not use Google user data for unrelated advertising, sell it, or transfer it to data brokers or other advertising platforms.
OAuth credentials and refresh tokens are stored in access-controlled systems and retained while the integration is active. Google Ads data may be retained only as reasonably needed for the functions described above, security, recordkeeping, or legal obligations. Access can be revoked through the user's Google Account permissions. An authorized user may also request deletion by emailing admin@marketbrug.com. We will delete the applicable credentials and stored Google user data unless retention is required by law.
MarketBrug's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
Service providers and third parties
We may use service providers that host the website, securely process form submissions, support email and scheduling, or operate business systems. They receive only the information reasonably necessary to perform their services. We may disclose information when required by law, to protect rights or security, or in connection with a business transaction subject to appropriate safeguards.
Square, Google services, OpenAI, and other third-party services operate under their own privacy policies. Opening or using those services may allow them to collect data or set cookies. The shop sends the delivery origin and customer delivery address to Google Routes to calculate driving distance. The optional plant-match guide sends the four non-contact choices described above and a curated current catalog to OpenAI. After MarketBrug confirms a pre-order, the shop sends the information needed to create the customer, order and invoice to Square. Square emails and hosts the invoice and processes payment.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No transmission or storage method is completely secure. We retain personal information only as long as reasonably necessary for the purposes described in this policy, including legitimate business and legal requirements.
Your choices
You may ask to access, correct, or delete personal information we hold about you, subject to applicable law. You may decline to provide information, avoid third-party embeds, or revoke Google Account access at any time.
Children's privacy
MarketBrug's website forms are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as our practices or legal obligations change. The date above identifies the latest revision. Material changes to how the Google Ads tool uses Google user data will be disclosed before the changed use occurs, and renewed consent will be requested when required.
Contact
Questions or privacy requests may be sent to admin@marketbrug.com. MarketBrug is based in Austin, Texas, United States.